Refund policy
At Wonderique, customer satisfaction is important to us. If you are not completely satisfied with your purchase, we are here to help.
Returns
You may request a return within 30 days of receiving your order.
To be eligible for a return, items must be unused, in their original condition, and in the original packaging.
Certain items may not be eligible for return, including:
- Final sale items
- Gift cards
- Personalized or custom-made products
Return Shipping
Customers are responsible for return shipping costs unless the item arrives damaged, defective, or incorrect.
Damaged or Incorrect Items
If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery at hello@wonderique.com. We will work with you to resolve the issue as quickly as possible.
Refunds
Once your return is received and inspected, we will notify you regarding the status of your refund.
Approved refunds will be issued to the original payment method within 5–10 business days.
Exchanges
If you would like to exchange an item, please contact us before returning the product.
Contact Us
If you have any questions regarding returns or refunds, please contact us at: